TGC Computers

 

Privacy Policy Statement

Who We Are

TGC Computers Ltd (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

TGC Computers Ltd registered office is at Unit 6 Lister Park, Green Lane Industrial Estate, Wakefield, WF7 6FE and we are a company registered in England and Wales under company number 06074223. Our designated Data Protection Officer/Appointed Person is Tim Evans who can be contacted at Unit 6 Lister Park, Green Lane Industrial Estate, Wakefield, WF7 6FE

Information That We Collect

TGC Computers Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is: –

• Name
• Date of Birth
• Home Address
• Personal Email
• Business Email
• Home Telephone Number
• Mobile Telephone Number
• National Insurance Number
• Passport Number
• Driver’s License Number
• Special Category Data (e. health/medical information, details about religion, sexuality etc)

 

We collect information in the below ways: –

• Direct Interactions and correspondence by Phone, email, post or otherwise, where you complete forms providing identity, financial Information and contact data, relating to the provision of services.
• Apply for our Products and Services
• Creating an account on our website
• Subscribe to our services or publications
• Where you request Marketing to be sent to you, enter a competition, promotion or complete a survey
• Where you provide Feedback
• Automated technologies or Interactions. As you Interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this data using server logs, cookies and other similar technologies
• Employment CV’s

 

How We Use Your Personal Data

TGC Computers Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below: –

• We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
• We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
• We have a legal obligation to share your personal data with our credit reference agency and provide us with financial background checks prior to you opening an account with us or commencing employment with us
• We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests
• Where you request Marketing to be sent to you, enter a competition, promotion or complete a survey
• Where you provide Feedback regarding the performance of our services

 

Your Rights

You have the right to access any personal information that TGC Computers Ltd processes about you and to request information about: –

• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. TGC Computers Ltd uses  third-parties to provide some services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

 

Safeguarding Measures

TGC Computers Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: –

SSL, access controls, password policy, encryptions, pseudonymisation, practices, restriction, IT, and authentication.

 

Transfers Outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. TGC Computers Ltd does not transfer or store any personal data outside the EU.

 

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to TGC Computers Ltd, however, as this information is required for us to provide you with our services, deliver your products and for legitimate interests, we will not be able to offer some or all our services without it.

 

Legitimate Interests

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

 

We use the legitimate interests’ legal basis for processing personal data and have identified our interests in the table below.

Purpose/Activity	Type of Data	Lawful Basis for processing including basis of legitimate Interests
To register you as a new customer	Identity	Performance of Contract with you
	Contact
To process and deliver your order	Identity	Performance of Contract with you
	Contact
Manage Payments, fees and charges	Financial	Legitimate interests to recover debts due to us
	Transaction
Collect and recover money owed to us	Financial	Legitimate interests to recover debts due to us
	Transaction
	Contact
	Identity
To Manage our Relationship with you	Notify you of terms or privacy policy	Performance of Contract with you
	Asking you to take or leave a survey	Legitimate interests to keep our records up to date or comply with certifications (ISO)
	Identity
	Contact
	Profile
	Marketing and Communication
To enable you to take a survey, partake in a pricze draw or competition	Identity	Performance of Contract with you
	Contact	Legitimate interests to keep our records up to date or comply with certifications (ISO)
	Profile
	Marketing and Communication
	Usage
To administer and Protect our Business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	Identity	Legitimate interests (for running our business, provision of administration and IT services, network security, preventing fraud and in the context of a business restructuring exercise)
	Contact
	Technical
To make suggestions and recommendations to you about goods or services that may be of interest to you	Identity	Legitimate interests (to develop our products and services and to grow our business)
	Contact
	Technical
	Usage
	Profile

 

How Long We Keep Your Data

TGC Computers Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purpose for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Special Categories Data

We do not collect any Special Categories of Personal Data about you (this includes details about race or ethnicity, religious, or philosophical beliefs, sex life, sexual orientation, political opinions, trade union memberships, information about your health, genetic or biometric data). Nor do we collect any information about criminal convictions and offences.

 

Lodging A Complaint

TGC Computers Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

 

TGC Computers Ltd

Tim Evans

Managing Director

Unit 6 Lister Park, Green Lane Industrial Estate, Wakefield, WF7 6FE

[email protected]

 

Cookie Notice

A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.

Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience and for features and services to function properly.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.